Refund policy
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Last Updated: August 5, 2026
At Fever Muse, we want every purchase to bring you confidence and satisfaction. If your order isn't exactly what you expected, we're here to make the return process simple, transparent, and hassle-free.
Please review the following policy before requesting a return.
You may request a return within 30 days from the date your order is delivered.
To qualify for a return, items must:
Items that do not meet these requirements may not be eligible for a refund.
For hygiene and safety reasons, the following items cannot be returned:
Please inspect your order immediately upon delivery.
If you receive a damaged, defective, or incorrect item, please contact our Customer Care team within 7 days of receiving your package.
To help us resolve the issue promptly, please provide:
We'll review your request and work quickly to provide an appropriate solution.
Before returning any merchandise, you must first request return authorization.
Please include:
Once your request has been approved, you'll receive detailed return instructions.
Returns sent without prior authorization may not be accepted.
Customers are responsible for return shipping costs unless the return is the result of:
For your protection, we recommend using a trackable shipping service, as Fever Muse cannot guarantee receipt of returns lost during transit.
Once your returned package has been received and inspected, we'll notify you of the status of your refund.
If your return is approved:
Orders begin processing shortly after they are placed.
If you need to modify or cancel your order, please contact our Customer Care team as soon as possible.
Once an order has entered processing or has already been shipped, changes or cancellations may no longer be possible.
At this time, Fever Muse does not offer direct exchanges.
If you'd like a different size, color, or style, simply return your eligible item and place a new order through our website.
If you have any questions regarding our Return & Refund Policy, please contact us.
📧 Email
vip@fevermuse.com
📍 Business Address (Not a Return Address)
13114 Hinault Dr
Bakersfield, CA 93314
United States
Please Note:
This address is provided for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you wish to return an item, please contact our Customer Care team first to receive return authorization and complete return instructions.
Thank you for choosing Fever Muse. We're committed to delivering quality fashion, dependable customer care, and a shopping experience you can enjoy with complete confidence from checkout to every wear.
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